MEMBERSHIP TERMS AND CONDITIONS
1. RECEPTION AND ACCESS
(a) All members must sign in at the reception and/or present their card at reception every time they attend the Centre.
(b) Members to advise any changes of address and phone number.
(c) The facilities are available to the general public and not exclusively for members.
2. GENERAL CONDITIONS OF ENTRY
(a) We will refuse entry, or request any person to leave the premises if the person
(i) is abusive or uses offensive language or whose behaviour is threatening or
(ii) is under the influence of drugs or alcohol (b) No smoking permitted in the Gym. To ensure the Gym is able to provide a high level of service in a safe, healthy and pleasant environment for all, we ask our members to comply with these conditions.
3. GYM AND GROUP EXERCISE AREA CONDITIONS
(a) SWEAT TOWELS MUST BE USED AT ALL TIMES.
(b) Weights and/or equipment MUST be returned to their correct place after use.
(c) Correct training attire and runners to be worn in gym – no jeans, work clothes, boots, sandals, thongs, or clothing that is likely to cause offence to others, including “club” insignia.
(d) No person under the age of 16 is allowed in the gym unless accompanied by a guardian or qualified instructor, except during Kids Group Classes.
(e) No food allowed in the gym or group exercise classes. (f) No entry to a group exercise class 5 minutes after it starts.
4. LOCKERS (where provided)
(a) All items stored in the lockers are at your risk and we do not accept responsibility for items lost, damaged or stolen.
(b) Bags are not permitted in the training areas and are to be placed in lockers provided.
This agreement is subject to a 48 hour cooling off period.
Cooling Off Period:
(a) The cooling off period commences at the close of business on the date of signing.
(b) The cooling off period is 48 hours.
(c) New members have the right to cancel their membership within the cooling off period if they are not completely satisfied with the services and programs. (d) All monies will be refunded on a pro rata basis with the exception of administration charges for services already delivered.
(e) All cancellations must be in writing to the Manager.
(a) Upon providing written advice of a permanent disability or serious illness, along with a letter from a medical practitioner detailing the disability or illness, the Centre may agree to cancel the membership for an Administration Fee of up to 10% of the Membership Fee.
(b) All monies will be refunded with the exception of charges for services already delivered.
6. TRANSFER OF MEMBERSHIP
(a) Transfer of membership will not be permitted.
7. REPLACEMENT CARD FEE (If applicable)
If a Membership Card is lost or destroyed and requires replacement a Replacement Card Fee of $5.00 will be apply.
8. ADDITIONAL FEES FOR SPECIAL SERVICES
Some services require an additional fee and these include: personal training, private lessons or group bookings.
9. DAMAGE TO THE Gym
Any member who wilfully or through their negligence damages the Gym or its property will pay for the damage. Members are responsible for damages caused by their guests and/or children.
10. SAFETY, MAINTENANCE & SERVICE DEMAND
The Gym may from time to time as reasonably necessary:
(a) Close off any part of the premises or isolate any piece of equipment for maintenance or safety reasons;
(b) Change the hours of opening and closing or alter class timetables in accordance with demand; or
(c) Vary Gym rules. Where this occurs the Gym will provide reasonable notice on the Gyms notice boards or at reception.
11. DAMAGE & PERSONAL INJURY
Disclaimer To the extent permitted by law, the Gym excludes any liability to the Customer in contract, tort, statute or in any other way for any injury, damage or loss of any kind whatsoever (including, without limitation, any liability for direct, indirect, special or consequential loss or damage), sustained by the Customer and/or any other person, or for any costs, charges or expenses incurred by the Customer, arising from or in connection with this Membership Agreement and/or the services/products provided by the Centre, and/or any act or omission of the Centre.
In the event any part of this agreement being or becoming void or unenforceable then that part shall be severed from this Agreement with the intention that the balance of this Agreement shall remain in full force and effect, unaffected by the severance.
Suspension may be possible under the terms of this Agreement. You may suspend for a minimum of 2 weeks at a time so long as the total time suspended within the minimum term does not exceed 6 weeks. In order to suspend you must contact the Gym manager in writing with reasonable notice (at least 3 days) prior to the date of suspension. There is a charge of $5.00 per week dependant on the type of membership while the Agreement is suspended. Any time spent on suspension will be added onto the minimum term of the Agreement so that the amount payable shall still be payable regardless of any suspension or suspension charges made.
14. BREACH OF TERMS & CONDITIONS
Any breach of these terms and conditions will result in a warning and any further breach will result in a second warning and your membership may be suspended or terminated.
15. DIRECT DEBIT MEMBERSHIP ONLY
If you do not tick the box in the Direct Debit Request (DDR) & Contract it is deemed to be an “ongoing membership agreement.” The agreement will continue until either you or the supplier terminates it in the way described in the agreement. If an automatic debit arrangement is in place, membership fees will continue to be debited from your credit card or account until you or this Gym cancels the arrangement by notifying your bank or credit provider. If you terminate the agreement or stop the automatic debt arrangement in a manner not described in the agreement, then you may be liable to the gym for damages for breach of contract.
16. NO PHOTOGRAPHY
No photography permitted in the facility without written consent from Gym Management.
17. NOMINATED EVACUATION PROCEDURE
In the event of an Evacuation is necessary, the Evacuation policy will be followed and areas of the Gym will be closed to members for the duration of the evacuation.